Quick and precise root cause analysis is crucial to reduce downtime in your production. Our Körber Xpert View app allows troubleshooting in real-time for fast root cause analysis using augmented reality functionalities. Thus, downtime can be reduced by up to 70%.
While technicians try to identify, explain and resolve the issues via e-mail, telephone, video chat and further digital means, you may have to face several days of downtime at your facility.
Körber’s remote service app is a real-time collaborative solution for fast troubleshooting, increased productivity, availability, and quality, whilst reducing maintenance cost.